Shipcheck

Documentation

Shipcheck Basics

This guide will help you understand the key features of Shipcheck and how to use them.

Quick Overview

  • Homepage
    The main dashboard. It includes an onboarding guide and analytics for your shipping protection program.

  • Settings
    Where you manage the widget and program settings.

  • Pricing
    See Shipcheck pricing plans and read customer testimonials.

  • Support
    Get help through live chat and other support options.

Homepage

1. Onboarding

When you open Shipcheck, you'll see the onboarding guide first. This helps you set up Shipcheck on your Shopify store.

  • Click Book onboarding call for one-on-one help.
  • Watch the video tutorial if you prefer self-setup.
  • If you're done with onboarding, click the X button to hide the guide.

Onboarding View

2. Analytics

The analytics section shows key stats for your shipping protection program, like revenue and orders.

  • Use tabs to switch between charts, e.g., Revenue or Orders.
  • Click the calendar button to choose a date range for your data.

Analytics View

Settings

The settings page helps you manage how Shipcheck works for your store.

Settings Page

2. Widget Configuration

Customize your shipping protection widget:

3. Shipping Protection Configuration

Set pricing based on cart value and choose how orders with shipping protection are handled.

Pricing

Choose the plan that suits you:

  1. The Starter Plan gives you 25 free orders per month.
  2. Upgrade to the Standard Plan for more orders. Learn more here.

Support

Getting help is easy, Use the live chat widget for instant assistance. Visit the Support page for other contact options.